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PAYMENT & PRICES

Online payment and prices

The price of the Products and our delivery charges will be as quoted on the site at the time you submit your order and will be advised during the check-out process before you confirm your order.   We take all reasonable care to ensure that the prices of Products are correct at the time when the relevant information was entered onto the system.  However, if we discover an error in the price of the Product(s) you ordered, please see Paragraph 4.5 in our Terms & Conditions for what happens in this event.

The price of a Product is VAT inclusive (where applicable) at the applicable current rate chargeable in the UK for the time being. VAT receipts are available on request.

Product prices and delivery charges are liable to change at any time, but changes will not affect orders already placed.

Payment can be made using Master Card, Visa, Switch, Delta, Maestro and PayPal.  Payment for the Products and all applicable delivery charges is in advance.

It is always possible that, despite our reasonable efforts, some of the Products on our site may be incorrectly priced. We will normally check prices as part of our dispatch procedures so that:

(a) where the Product’s correct price is less than the price stated on our site, we will refund the difference when dispatching the Products to you. However, if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Products to you at the incorrect (lower) price; and

(b) if the Product’s correct price is higher than the price stated on our site, we will contact you in writing by e-mail as soon as possible to inform you of this error and we will give you the option of continuing to purchase the Product at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing.

VAT No. 800 2982 56

View our full Terms & Conditions

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